Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering top notch support prompt is our high priority, so that we support each Linux web hosting service plan with a 1–hour ticket resolution warranty. After you send a ticket or post an e–mail, our customer customer assistance team will do all they could do to give the most satisfactory answer to your problem and to offer you assistance in due time.

  • Top quality support service

  • A Top–quality Support Service

  • You can contact us 24x7x365 with any query you possibly have involving PCWEB Hosting’s offerings. We have now specialists available on daily basis to present help and support when necessary. You may use the ticketing system or drop an email at any moment, or grab the phone or make use of the online chat through working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • PCWEB Hosting’s Control Panel delivers an extensive know–how base that’s included in all sections. In each section, you’ll find a Help press button that will load for you a selection of step–by–step online classes on how to apply a particular option or conduct a specific action. Furthermore, we have created short training video tutorials so its possible to get a better idea of the Control Panel’s interface.