A 99.9% Server Uptime

The principal benefit of building your own web hosting platform is that you do not need to be worried about compatibility issues – you design a specific set of software applications in such a manner as to be compatible with a given set of hardware parts. The end result is something way more stable and dependable, because there are less potential risks of failure. We’ve set up our cloud hosting platform using proven hardware parts plus a seriously tweaked version of SELinux in order to create a completely safe and secure environment for your personal web sites.

For this reason, with all our Linux web hosting service plans we give you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.

A 99.9% Server Uptime

A 99.9% Network Uptime

Apart from our cloud hosting system, we’ve also built our very own internal network in all our datacenters. Everything is based on top–quality hardware supplied by Juniper. Plus, on every router, we’ve set up a firewall with a sophisticated set of rules to be able to filter out all dubious requests.

This way, in all our datacenter facilities – in our US based datacenter, in our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter as well as in our AU based datacenter, you will take advantage of a 99.9% network uptime guarantee. And this uptime guarantee is available with all web hosting solutions in each datacenter.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

Like with every other service, when it’s your hard–earned money at risk, you cannot feel truly safe. This is why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. In case you don’t feel satisfied with our hosting service or if you need to get a bit more powerful hosting solution, such as a VPS servers or a Linux dedicated service – we’ll give you a full refund, without concealed costs or refund charges.

A 30–Day Money–Back Guarantee

24/7 Technical Support

If you’ve ever been forced to wait around for hours for a reply, you are aware of how annoying this can be, particularly when your web site is on the line. That’s the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our customer service technicians will be right here for you and they will reply to you in under an hour. And the best thing is that their average ticket response time is just 20 minutes!

24/7 Technical Support