If you’ve never signed up for a web hosting account or you are changing companies and the new one deploys an account management interface that you haven’t seen so far, you may get baffled about how to do a specific operation in your account or on your PC. This is why, many web hosting providers have prepared a knowledge base, which recounts the most frequent queries and issues pertaining to the particular platform they use, rather than including only general info. This sort of knowledge base will permit you to find the desired info quickly and effortlessly, so you will not have to commit time and efforts to things that may require something as elementary as clicking on a button or checking a checkbox. In this way, not only can you get things done, but you can also become aware of plenty of new and valuable things, both about the way you can administer your account and about the way the web hosting service works in general.
Extensive Online Documentation in Web Hosting
If you have ordered your first web hosting account from our company or have transferred your website over to us, you’ll get used to our services and our custom Hepsia hosting Control Panel in no time due to the fact that we have prepared an exhaustive online knowledge base where you can find all the information that you may ever need – both general info about the web hosting service as a whole and more specific info about the different functions that you can make use of and the challenges that you may bump into. The articles are located in 2 places. The full article collection is accessible via the Help section of the Control Panel. You can find relevant articles about the different features in each and every Control Panel section too. You can acquaint yourself with how to do just about everything, from enabling an .htaccess configuration file to administering a mailing list, and all the articles feature elaborate guidelines, so you will never get confused because of an ambiguous text. Certainly, if you come across a more specific obstacle and you are unable to find an adequate solution in our knowledge base, you can contact our client care team members 24/7/365.
Extensive Online Documentation in Semi-dedicated Servers
We have compiled a detailed online knowledge base for all our current and prospective customers, so if you get a semi-dedicated server plan from us, you’ll be able to find any information that you need at any time. We have heaps of informative articles, which will help you better understand what’s going on in your account – "What’s PHP?" and "What are file access permissions?" are simply 2 examples. Our exhaustive guides will help you accomplish anything you like – extract an archive file, import a MySQL database, redirect a domain, etc. On top of that, we also have troubleshooting instructions, which will enable you to find out what causes a specific problem and the viable solutions for it. In case you are unable to send e-mail messages or your domain name returns a 500 Internal Server Error message, for instance, you can check our knowledge base and fix the issue momentarily. You can access the articles through any Control Panel section, as well as through the all-encompassing Help section.